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THE STONE GROUP
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Michael J. Stone

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Mike@BuildaBetterWorkforce.com
... > Welcome to The Stone Group website > Blog: The Stone Group Soup > Are your employees working to their full potential?
Are your employees working to their full potential?

Yes they are!
In fact we all are, all the time.

Let me explain

Throughout my life I have always been interested in the human interactions with each other. Even in my early days as a retail manager I recognized that customer service, however hard to find, was the easiest and cheapest way to increase the experience for everyone involved. Yet, to this day good service is so rare that the positive impact can last several days. What's worse is that we have come to expect bad service and when we get it we are hardly phased.

I have come to learn this "Everyone is loving to the highest degree possible all of the time."

This realization is something I need to share with you so you can remember that the next time you run into someone that you just can't seem to get along with. Always remember that those people are doing the best they can under their current circumstances, and perhaps you can try to improve their circumstances by loving back a little bit more.

Recently I came to realize that human potential works in exactly the same way. Our potential is not a fixed line in the sky that is predetermined at birth. Our potential is in direct proportion to our circumstances.

If you have a salesperson that regularly performs below the quota you set for them, perhaps you need to look at their potential.

If you consider they hate:
-Their Job
-Their Boss
-Their Product
-Their Customer
-Their Spouse

the fact that they can produce 50% of quota is actually quite astounding.

In order for us to perform at peak levels we must:
-Be Happy
-In Service to those we are meant to serve
-In Alignment with our Core Values

As Leaders it is your responsibility to create an atmosphere of peak performance.

You can do this by saying Loud and Proud
"This is who we are, this is what we stand for, and this is who we serve!

Your ability to communicate that message to your employees when you hire, train, and communicate to them will increase your organization's overall potential.

Your employees are always working to their highest potential and it is your responsibility to raise that bar for them. As you create the vision for your company, be in service to those you have inspired to make that vision come to life.

Remember - No one wants to hate their job - we all want to be engaged and energized at work and it is up to you to create that.
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